Privacy Policy for Outbound Physiotherapy Clinic
Last updated: April 25, 2025
This Privacy Policy outlines our policies and procedures for collecting, using, and disclosing your information when you use the Service. It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information as described in this Privacy Policy.
Table of Contents
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings defined below. These definitions apply whether used in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our Service or parts of our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares, equity interest, or voting securities.
- Application: Outbound Physiotherapy Clinic, the software program provided by the Company.
- Company: Outbound Physiotherapy Clinic (referred to as "the Company", "We", "Us", or "Our").
- Country: Singapore.
- Device: Any device used to access the Service, such as a computer, cellphone, or tablet.
- Personal Data: Information relating to an identified or identifiable individual.
- Service: The Application.
- Service Provider: A natural or legal person processing data on behalf of the Company, including third-party companies or individuals facilitating or analyzing the Service.
- Usage Data: Data collected automatically from Service use or infrastructure (e.g., page visit duration).
- You: The individual or entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When using our Service, we may collect personally identifiable information, including:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically and may include:
- Device IP address
- Browser type and version
- Pages visited, visit time and date, time spent on pages
- Unique device identifiers and diagnostic data
For mobile device access, we may collect:
- Mobile device type and unique ID
- Mobile device IP address
- Mobile operating system and browser type
- Unique device identifiers and diagnostic data
Information Collected via the Application
With your permission, we may collect:
- Location information
- Device phone book (contacts list)
This data enhances Service features and may be stored on your Device or uploaded to our or a Service Provider’s servers. You can manage access to this data via your Device settings.
Use of Your Personal Data
We use Personal Data to:
- Provide and maintain the Service, including usage monitoring.
- Manage your Account and access to Service features.
- Perform contracts, such as purchase or service agreements.
- Contact you via email, phone, SMS, or push notifications for updates or Service-related communications.
- Send news, offers, or information about similar goods, services, or events, unless you opt out.
- Handle your requests.
- Facilitate business transfers (e.g., mergers or acquisitions).
- Conduct data analysis, identify trends, evaluate campaigns, and improve the Service.
Sharing Your Personal Data
We may share your Personal Data with:
- Service Providers: For monitoring, analyzing, or contacting you.
- Business Transfers: During mergers, sales, or acquisitions.
- Affiliates: Who must comply with this Privacy Policy.
- Business Partners: To offer products, services, or promotions.
- Other Users: For information shared in public Service areas.
- With Your Consent: For other purposes with your explicit approval.
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes outlined in this Policy or to meet legal obligations, resolve disputes, or enforce agreements. Usage Data is retained for shorter periods unless needed for security, functionality, or legal compliance.
Transfer of Your Personal Data
Your Personal Data may be processed in our offices or other locations, including outside Singapore, where data protection laws may differ. By consenting to this Policy, you agree to such transfers. We ensure secure data handling and compliance with this Policy during transfers.
Deleting Your Personal Data
You may delete or request assistance in deleting your Personal Data. You can:
- Update or delete information via Account settings.
- Contact us to access, correct, or delete your Personal Data.
We may retain some data if required by law or for lawful purposes.
Disclosure of Your Personal Data
Business Transactions
In mergers, acquisitions, or asset sales, your Personal Data may be transferred. We will notify you before such transfers if subject to a different Privacy Policy.
Law Enforcement
We may disclose Personal Data if required by law or valid public authority requests (e.g., courts or government agencies).
Other Legal Requirements
We may disclose Personal Data to:
- Comply with legal obligations.
- Protect our rights or property.
- Prevent or investigate Service-related wrongdoing.
- Ensure user or public safety.
- Mitigate legal liability.
Security of Your Personal Data
We prioritize your Personal Data’s security but note that no internet or electronic storage method is 100% secure. We use commercially acceptable measures to protect your data, though absolute security cannot be guaranteed.
Children's Privacy
Our Service is not intended for individuals under 13. We do not knowingly collect Personal Data from anyone under 13. If we learn of such data collection without parental consent, we will remove it. Parental consent may be required for minors under local laws.
Links to Other Websites
Our Service may link to third-party websites we do not operate. We are not responsible for their content or privacy practices. Review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here, with notifications via email or a Service notice before taking effect. The "Last updated" date will reflect changes. Please review this Policy regularly.